Privacy Policy

THE RETREAT STYLIST knows that you care how your personal information is used and shared. The privacy of your personal information is of great importance to us. The following Privacy Policy discloses the privacy practices for the THE RETREAT STYLIST website. By accessing, registering, using or ordering on the THE RETREAT STYLIST website you are accepting the practices described in this Privacy Policy, and consent to the collection, use and disclosure by us of your personal information, as per this Privacy Policy. If you do not agree to these terms, please do not access or use this site. We may, from time to time, amend this Privacy Policy and if we do so, we will publish the revised Privacy Policy on the THE RETREAT STYLIST website.

What Personal Information We Will Collect And Hold

The personal information we collect about you is in most cases supplied directly by you when you email an enquiry to us, place an order with us or otherwise use our website. The type of personal information we collect will be influenced by the type of service or communication you wish to receive and may include some or all of the following: your name, address, phone and other contact details (fax, email, etc), information (purchases, orders, etc), payment details, and other information we consider necessary. We will not hold your bank details on file.

Access To Your Personal Information

You have the right to access, correct or remove your personal information and account details at any time, either through the website or by contacting us at THE RETREAT STYLIST.

Please contact us if you would like to access a copy of your personal information or believe the information we have about you is not current, complete or accurate. If you would like us to delete your personal information, please let us know and we will take all reasonable steps to delete it unless we are required by law to keep it.

Cookies

As with many commercial websites, we may also collect information which tells us about visitors to our website. This information is collected by Cookies.  When you visit the THE RETREAT STYLIST website, our site will send a text file called a “cookie” to the browser files of your computer. The cookie itself does not contain personal information, nor can it read data from your hard disk. The cookie enables us to connect your use of this site to information that you have specifically and knowingly supplied to us. Cookies are used as part of our online ordering system and allow us to remember goods you have purchased, and to remember your account when you visit our site in the future. If you have not registered with us, the cookie does not personally identify you, but our servers may record information about your usage, the time of your visit, its duration, and the pages you visit. You can decline cookies by adjusting the “accept cookies” setting in your browser, however this may affect the functionality of the web site.

Why We Collect Personal Information

We may collect information for a number of reasons including:

  • A purpose you would reasonably expect, (such as processing and delivery of orders, optimisation of your website experience by maximising the relevance of information available to you, keeping you informed about our products and news if you have requested this information, etc.)

  • A purpose required or permitted by law  

  • A purpose otherwise disclosed to you or for which you have consented

THE RETREAT STYLIST does not sell or share information about you as an individual with any other entity other than those necessary to provide the services you request.

Security of Your Personal Information

We will use all reasonable endeavours to ensure the protection of your personal information and to provide a secure, safe platform from which to conduct online transactions. Industry standard protocols (using encryption) are used to transmit your credit card information over the internet. Your credit card details are not retained by us. It is important to be aware that no encryption technology is immune from failure. We are not responsible for any information (including personal information) that you make available or share on our website.  In the event that we become aware that the security of your personal information is compromised, we will take steps to promptly notify you.

Links

This site may contain links to other websites and THE RETREAT STYLIST is not responsible for the privacy practices or the content of such sites.

How To Contact Us

If you have any questions, comments or concerns about our Privacy Policy, please contact us at sarah@theretreatstylist.com.au